Innovating Beyond The Box

Software, cloud and cybersecurity for businesses in Iraq and the Gulf, built by one team in Erbil.

80+Projects
60+Clients
3Languages: EN · AR · KU
ErbilHeadquarters

Trusted By Industry Leaders

Avro Company
Hawler Private Hospital
Zanko Private Hospital
Hawler Medical University
Eagle Express
ESB Group
Organo
Medical Line
Kosan
Oxygen
Lazurde
Sammar
Health Kingdom
Doctor Pharma
Velmed
Amandex
Bayt Al-Aman
Aspe Rash
Jibly
Dream Mart
Radazon
Sava Educational
About

We build the invisible systems behind Iraq's most remarkable businesses.

What we do

We design, build and run digital products: custom software, mobile apps and websites, backed by cloud infrastructure and cybersecurity.

Where AI fits

We add AI where it saves real time, like WhatsApp and website assistants, document processing and automated workflows between your systems.

Who we work with

Companies and organisations in the Kurdistan Region, across Iraq and in the Gulf that want technology their customers and teams actually enjoy using.

How we work

One team of engineers, designers and marketers from the first idea to launch and ongoing support, in English, Arabic and Kurdish.

AI automation

Let AI handle the busywork

We build AI assistants and automated workflows that answer customers, process documents and keep your systems in sync, in English, Arabic and Kurdish.

Example workflowRunning

    AI chat & WhatsApp assistants

    Answer customer questions around the clock on your website and WhatsApp, and hand over to your team when needed.

    WhatsAppWebsite chatEN · AR · KU

    Document processing

    Read invoices, forms and CVs, extract the data and file it into your systems automatically.

    InvoicesFormsCV screening

    Workflow automation

    Connect your CRM, ERP, email and spreadsheets so routine tasks run on their own.

    CRMERPEmailReports

    AI content & insights

    Generate on-brand content, summarise data and get clear weekly reports.

    ContentSummariesDashboards
    24/7Customers get answers at any hour
    3 languagesEnglish, Arabic and Kurdish built in
    Your systemsConnected to the tools you already use

    Find out what you can automate this month.

    Book a free AI consultation →
    Services

    What we do best

    We are creatives and engineers, dedicated to growing your digital presence.

    Software Development

    Custom platforms, ERPs and mobile apps built around how your business actually runs.

    Custom SoftwareERP & Business SystemsMobile AppsAPIs & Integrations
    Get Started →
    Work

    BlackBox Projects

    Mandubi Pharmaceutical Field-Force CRM

    Mandubi

    iOS, Android, Web admin · 2023

    The leading medical CRM in Iraq for pharmaceutical companies: live rep tracking, geofenced attendance, orders with approvals, collections and doctor-visit planning. Used by 12+ pharma companies across Erbil, Sulaymaniyah, Duhok and Baghdad.

    • Live location tracking
    • Geofenced attendance
    • Orders & approvals
    Mobile AppiOS & AndroidCRM View project →
    IQ Masar E-commerce Automation & Dropshipping

    IQ Masar

    Web, iOS, Android

    Connects Iraqi businesses with global marketplaces (SHEIN, Taobao, Amazon, eBay, Trendyol, AliExpress) with Iraqi payment gateways, warehouse and logistics management, and AI-powered product tools.

    • Global marketplaces
    • Automated sync
    • Multi-currency
    E-commerceWeb & MobileAI View project →
    E-commerce Platform E-commerce Platform

    E-commerce Platform

    Web, iOS, Android

    Complete online stores for Iraqi businesses: website and mobile apps, product catalogue, cart and checkout, local payments, delivery tracking and a powerful admin dashboard.

    • Online store & mobile apps
    • Product catalogue
    • Cart & checkout
    E-commerceWeb & MobilePayments View project →
    Madrasati AI-Based School Platform

    Madrasati

    Web, Android, iOS, Huawei

    One platform for principals, teachers, students and parents: virtual classrooms, question banks, auto-graded assignments and quizzes, attendance, gradebooks, fees and messaging. Web, Android, iOS and Huawei.

    • Virtual classrooms
    • Question banks
    • Assignments & quizzes
    EducationWeb & MobileAI View project →
    LabFlow Laboratory Information System

    LabFlow

    Web

    Runs a medical lab end to end: patient registration, test orders, barcode sample tracking, results with reference ranges, and reports sent by PDF or WhatsApp.

    • Patient registration
    • Test orders & packages
    • Barcode samples
    HealthcareWeb AppLab Integration View project →
    Hospital Management System Hospital ERP

    Hospital Management System

    Web

    Patients and medical records, appointments, doctors, wards and beds, pharmacy, lab integration, billing and insurance in one secure system.

    • Patient records (EMR)
    • Appointments
    • Admissions, wards & beds
    HealthcareWeb AppERP View project →
    Accounting Management System Finance & Accounting

    Accounting Management System

    Web

    Chart of accounts, journals, sales and purchase invoices, cash and bank, multi-currency (IQD / USD) and real-time financial reports.

    • Chart of accounts
    • Journals & vouchers
    • Sales & purchase invoices
    BusinessWeb AppERP View project →
    Pharmacy Management System Pharmacy POS & Inventory

    Pharmacy Management System

    Web, POS

    Fast barcode point of sale, stock by batch and expiry date, suppliers and purchases, low-stock and expiry alerts, and daily sales reports.

    • Barcode POS
    • Batch & expiry tracking
    • Alerts
    HealthcarePOSInventory View project →
    WhatsApp Campaign Manager Marketing Automation

    WhatsApp Campaign Manager

    Web

    Send personalised WhatsApp campaigns to segmented contacts, schedule messages, automate replies with a chatbot and track delivered, read and replied rates.

    • Contacts & segments
    • Personalised messages
    • Scheduling
    WhatsAppSaaSAI View project →
    Freight Forwarder System Logistics · Freight Forwarding

    Freight Forwarder System

    Web

    Manages international shipments end to end: quotes, bookings, sea, air and land freight, containers, customs documents, tracking and invoicing.

    • Quotes & bookings
    • Sea, air & land freight
    • Container management
    LogisticsWeb AppERP View project →
    Courier Management System Logistics · Last-Mile Delivery

    Courier Management System

    Web, iOS, Android

    Runs a delivery company: orders from merchants, driver assignment, live GPS tracking, proof of delivery, cash-on-delivery collection and merchant settlements.

    • Merchant portal
    • Dispatch
    • Driver app
    LogisticsWeb & MobileDelivery View project →
    Custom Solutions

    Built around your business

    Beyond our ready-made products, we design and build custom software tailored to how your company works: from internal systems and integrations to complete platforms and mobile apps.

    • Discovery & planning with your team
    • Built for your workflows, in English, Arabic and Kurdish
    • Support and improvements after launch
    Discuss your project →
    Blog

    Insights & Ideas

    All articles →
    Contact Get Started →
    OfficeIraq, Kurdistan, Erbil - Erbil One Tower, Floor 10, 03
    Phone+964 750 496 5354
    Email[email protected]
    Contact +
    Blog

    Insights & Ideas

    Thoughts on design, technology, and building great digital products.

    No posts yet.

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    About

    We Are BlackBox Tech

    Creatives and engineers based in Erbil, Kurdistan — building digital experiences that matter.

    BlackBox Tech is an innovative IT solutions company dedicated to helping businesses grow their digital presence. We combine strategic thinking with technical excellence to deliver solutions that truly work.

    From branding and design to full-stack development and mobile apps, our team of experts brings your vision to life — on time, on brand, and built to last.

    Get Started
    250+

    Projects

    100+

    Clients

    Our Office

    Iraq, Kurdistan, Erbil — Erbil One Tower, Floor 10, 03
    Our Values

    What drives everything we do

    Innovation

    We stay ahead of the curve, embracing new technologies and approaches to deliver cutting-edge solutions.

    Quality

    Every pixel, every line of code is crafted with precision. We don't ship work we wouldn't be proud to sign.

    Partnership

    Your success is our success. We work as an extension of your team, not just a vendor you hand off work to.

    Speed

    We move fast without breaking things. Our agile process keeps projects on track and delivered on time.

    Ready to start something great?

    Let's talk about your next project.

    Get Started
    Contact +
    Contact

    Let's talk about your next project

    Whether you have a specific project in mind or need expert advice, our team is here to help.

    Frequently Asked Questions

    No FAQs yet.

    Careers

    Join the team

    We're always looking for talented people who care deeply about craft, code, and creativity.

    1open roles right now
    Why BlackBox

    What you get here

    Real projects

    Work on live client products from your first week.

    Mentorship

    Learn directly from senior engineers, designers and marketers.

    Erbil One Tower

    A modern office in the city, with on-site and remote options.

    Room to grow

    Strong interns can move into full-time roles.

    Open roles

    Current openings

    About the role

    BlackBox Tech is seeking a passionate and creative Digital Marketing Intern to support our marketing initiatives and gain practical experience in the digital marketing field. This internship provides an opportunity to work on real projects, learn industry best practices, and develop skills in social media, content creation, SEO, and online advertising.

    Responsibilities

    • Assist in managing social media platforms and creating engaging content.
    • Support digital marketing campaigns and promotional activities.
    • Conduct market research and competitor analysis.
    • Assist with SEO and website content optimization.
    • Help prepare marketing reports and analyze campaign performance.
    • Support email marketing and lead-generation activities.
    • Collaborate with team members on marketing projects and campaigns.

    Requirements

    • Student or recent graduate in Marketing, Business, Communications, IT, or a related field.
    • Basic knowledge of digital marketing and social media platforms.
    • Good communication and writing skills.
    • Creative thinking and attention to detail.
    • Ability to learn quickly and work in a team environment.

    Benefits

    • Hands-on experience in digital marketing.
    • Mentorship and professional development opportunities.
    • Exposure to real-world business and marketing projects.
    • Certificate of completion upon successful internship.
    • Potential opportunity for future employment based on performance.
    How hiring works

    From application to offer

    STEP 1

    Apply

    Send the form below with your CV. It takes about five minutes.

    STEP 2

    Verify

    Confirm your phone number with a WhatsApp code so we can reach you.

    STEP 3

    Interview

    Meet the team at our office in Erbil or online.

    STEP 4

    Offer

    We'll get back to you with a decision and next steps.

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    Contact +

    Logistics · Last-Mile Delivery

    Courier Management System

    Runs a delivery company: orders from merchants, driver assignment, live GPS tracking, proof of delivery, cash-on-delivery collection and merchant settlements.

    Client
    Delivery & courier companies
    Platforms
    Web, iOS, Android
    Services
    Logistics · Web & Mobile · Delivery
    Courier Management System

    Overview

    A complete platform for courier and delivery companies. Merchants send orders through their portal or by integration, dispatchers assign them to drivers by area, and every parcel is tracked from pickup to the customer's door.

    Drivers use a mobile app to navigate, update status, collect cash on delivery and capture proof of delivery with a photo or signature. The system then reconciles cash with each driver and settles payments with every merchant automatically.

    Key features

    • Merchant portalcreate orders, bulk upload and track parcels
    • Dispatchassign orders to drivers by area and capacity
    • Driver approute, status updates and navigation
    • Live GPS trackingdrivers and parcels on the map
    • Proof of deliveryphoto, signature and delivery notes
    • Cash on deliverycollection per driver and daily reconciliation
    • Merchant settlementsautomatic statements and payouts
    • Returns & failed deliveriesreasons, reschedule and return to merchant
    • Customer notificationsSMS or WhatsApp updates for each parcel

    More projects

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